Privacy Policy
Last updated: July 2026
1. Introduction
This Privacy Policy explains how [Legal business name — TBC] ("Soulful Bohol," "we," "us," or "our") collects, uses, and protects your personal information when you visit soulfulbohol.com or submit a reservation or enquiry through our website.
2. Information We Collect
When you submit our reservation or enquiry form, we collect:
- Full name
- Email address
- Phone number / WhatsApp number
- Any message, question, or notes you choose to share
- How you heard about Soulful Bohol (reservation form only)
We do not collect payment information through the website at this time.
3. How We Use Your Information
- To respond to your enquiry or reservation request
- To confirm availability and communicate with you about your retreat booking
- To send trip planning information, arrival guidance, and pre-retreat support
- To improve our website and communications (in aggregate, not individually identifying)
4. How We Share Your Information
We do not sell your personal information. We share it only with the service providers that help us run the website and, in future, our payment processing:
- Formspree — processes and delivers form submissions to our team by email
- PayMongo — processes payments once online payment is enabled (not yet active)
5. Data Retention
We retain your information for as long as necessary to respond to your enquiry, fulfil your booking, and meet our legal and accounting obligations, after which it is deleted or anonymised.
6. Cookies
Our website does not use its own tracking cookies. Third-party services we use (such as our form and hosting providers) may set minimal technical cookies necessary for the site to function.
7. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@soulfulbohol.com.
8. International Guests
Soulful Bohol operates in the Philippines. If you are located outside the Philippines, your information will be transferred to and processed in the Philippines.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
Questions about this policy? Email hello@soulfulbohol.com.
Registered business address: [Business address — TBC]
Business registration number: [Registration number — TBC]